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9 Celebrity Tweets You Missed Today

Here’s what happened today!

1. Chelsea Handler got legal:

2. Tyra Banks is kind of on Tinder:

3. Rebel Wilson modeled her heart out:

4. Gigi Hadid asked what we all want to know:

5. Marina was living la dolce vita:

6. Mindy Kaling thought deep thoughts:

7. Pauly Shore got a shitty hair cut:

8. Josh Groban made us concerned:

9. And Cory and Eric Matthews visited their old stomping grounds:

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Leading by example, compact content and other insights from Freedman International’s Global Marketing Trends study

As technology brings the world together, faster, it’s becoming increasingly important to understand how to build a global brand. A brand that is recognized and understood in multiple countries and languages, but that can also adapt to local opportunities. So how can marketers identify best practices and learn from their peers, to create powerful global marketing campaigns?

Here’s a taste of the report, which you can download in full here.

Compact creativity: Short form is getting shorter

A picture is a worth 1,000 words, but what about a moving picture? According to Forrester, one minute of video can convey 1.8 million words, or 3,600 pages of text. But who wants to read 3,600 pages? That’s War and Peace, tripled. People’s attention spans have decreased and video content should reflect that.

Look at the popularity of Snapchat, where videos are only 10 to 15 seconds long. Major brands such as Procter & Gamble, KFC and Citibank have also taken to posting “micro ads” on social media.

Video’s appeal as a marketing channel is obvious. The Freedman International survey found that video can raise understanding of a product by 74%. Thirty-nine percent of business decision-makers also contact vendors after watching branded videos.

Technology allows brands to engage consumers in innovative ways while broadcasting their values to the world. As video content accounts for more online traffic, marketers must be increasingly creative about making theirs stand out.

Do the right thing: Leading by example

People set high standards for the companies behind the products they purchase. In order for brands to succeed, they must display social consciousness. Nearly everyone who took Freedman International’s 2018 Global Marketing Trends survey said it’s important for companies to have good social and environmental policies.

Similarly, 53% of British and 78% of American consumers feel better about buying products that were produced sustainably. This is especially important to millennials, 64% of whom would prefer to work for a company dedicated to making the world a better place. Half would even accept a pay cut for a job aligned with their personal values.

Those values ultimately affect a brand’s perception. One example is LEGO topping Reputation Institute’s 2017 list, thanks in part to partnering with companies such as the World Wildlife Fund.

One particularly important value that can impact perception is diversity. Think of brands such as Airbnb, whose “We Accept” campaign went viral after last year’s Super Bowl and Mars, which grew the perception of its Maltesers brand by 8% with a series of ads starring people with disabilities.

Of the Freedman International survey respondents, 27% said their company is “very ethnically diverse.” Even more (32%) said their company has a strong representation of women in leadership positions.

There’s clearly a way to go, but the industry is moving in the right direction. Brands such as Verizon, General Mills and HP have called for their agency partners to become more diverse. Verizon reported a 9% increase in people of color in leadership positions, while HP’s Powered By Diversity program saw its agencies exceed the goal of female representation by 5%.

With more diverse creative staffs, it’s likely that we’ll see a decrease in tone-deaf, offensive advertising. Dove’s whitewashing commercial and H&M’s controversial sweatshirt ad may not have happened.

h&m offensive ad

It’s good to talk: Chatting with bots

Artificial intelligence has transformed the way we interact with brands, with people increasingly expecting the 24/7 customer service chatbots provide. Freedman International predicted that by 2020, the average person will have more conversations a day with chatbots than their partners.

While chatbots field easy questions—35% of consumers inquire about products and services; 33% ask about store hours, location or inventory—human customer service representatives are free to concentrate on more complex issues. On social media, chatbots also respond automatically, which is imperative. According to Convince & Convert research, 42% people who complain to a brand on social media expect a response within the hour.

People don’t only look to chatbots when they have a gripe. Freedman International found that two-thirds of consumers would make a purchase directly from a chatbot. Though only 6.7% of the survey’s respondents currently use chatbots, 27% will think about doing so this year.

A diverse array of brands already utilize chatbots for uses that go far beyond customer service. Sephora bots in messaging platforms help people pick the right products for their respective skin tones and face shapes. Icelandair travelers can search and book flights right in Facebook Messenger. Chatbots from brands like Domino’s, Starbucks and Taco Bell also take orders. And answer philosophical questions, even.

taco bell tacobot

See more from the Freedman International survey

Dig deeper with Freedman International, we’ve uncovered plenty of other insights. Click here to read the full research report and learn more.

The post Leading by example, compact content and other insights from Freedman International’s Global Marketing Trends study appeared first on ClickZ.

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Community Post: The 15 Things You Never Want To Hear On A First Date

1. “I’ve never actually read a book in my life.”

Not even “The Giving Tree”? Nothing?

2. “I just did a line of coke in the bathroom.”


3. “Are you going to eat all of that?”

Yes. I am going to finish all of the food in front of me, hence the reason I ordered it. I may give you a bite, but that’s as far as my generosity goes.

4. “Oh, I actually still live at home.”

“…and my mom still does my laundry.”

5. “Mind if we stop by the cemetery real quick? I have to drop something off on my dads grave.”

I would really really not like to.

6. “Can you order me a Malibu Bay Breeze?”

How many cherries do you want in it?

7. “Is the shaved head a look? Or are you going through chemo?”

8. “You look different in person.”

9. “I forgot my wallet. Can ya spot me?”

Sure, no problem. I was actually hoping to spend $100 tonight anyways.

10. “Want to skip dessert and head to my place?”

I showered and dragged myself out of the house tonight. I will get dessert.

11. “Really? It doesn’t look like you have a gym membership.”

Going to the gym 4 times a month is perfectly acceptable. I’m busy. Why ya gotta be so mean?

12. “I quit my job on Wall street. My biggest passion is club promotion.”

Oh, brother. I bet it is just as fulfilling.

13. “Wanna fool around in the bathroom?”

Probably not?

14. “Do you know how fattening macaroni and cheese is?”

15. “I think I’m falling in love with you.”

Check, please!

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‘Chilling’: FBI releases surveillance video footage of Navy Yard shooter Aaron Alexis!/NoahCRothman/status/382925262821670912

The FBI released video today of Aaron Alexis, gun in tow, at the Washington Navy Yard prior to the shooting that left a dozen people dead:!/Matthops82/status/382926867453329408

Absolutely frightening.!/ndiblasio/status/382929024013451264

The video becomes even more terrifying when you think about what happened next.!/AbeFroman/status/382928831654285312

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Nontraditional Engagement Rings