30-second summary: Even though businesses have more technology, more data, more tools than ever, at the core, they still face many of the same CX challenges. If companies want to deliver exceptional customer experiences, it’s critical that they make sure their agents’ experience is positive, too. That starts with making […]
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Todd Snyder’s Big Sale is still going on and not only that, they’ve increased the discount and added some new items. We’ve got our eyes on the Sutton Suit ($334 for both pieces) in a versatile Grey Donegal, which is still available in a wide selection of sizes in both […]
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New data released in October has shown that businesses in the US are seeing increasing numbers of women being hired and promoted to all levels of their respective organizations. But while there is certainly progress being made, the fifth annual Women in the Workplace report from McKinsey & Company shows […]
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