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How Greyhound used SurveyMonkey to increase their CX survey response rate by over 400%

whot ⋅ December 9, 2019

30-second summary: Greyhound integrated SurveyMonkey Enterprise with their existing instance of Salesforce in less than a day, enabling them to tie specific customer issues with customer data. Greyhound increased their survey response rate to 94%, up from 18%, by reducing the number of survey questions and following up with customers […]

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WhatsHotNow animal rescue, animal rescues, Animals, dog, dog-rescue, dog-rescues, dogs, greyhound, ireland, joe-welkie, Life, rescuing-dogs

She Endured Such Abuse By Previous Owners That All She’d Do Was Stare At The Wall

whot ⋅ November 25, 2017

It’s almost too sad to think about what happened to this dog that made her so fearful of humans when rescuers found her. Angel was abused so harshly that when she was first rescued, all she would do was stare at the wall. She didn’t want to look at any […]

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