FryAway Safely Solidifies Used Cooking Oil
Turn that environmentally unfriendly mess into something better to dispose of. [ccw-atrib-link]
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Naval Watch's Mil.03 recreates a timepiece used by the Royal Army
Japan’s Naval Watch adds a new timepiece based on a design used by the Royal Army. The Mil.-03 features a 38mm 316L stainless steel case with a field watch-style dial that is finished with LumiNova paint. They also equipped it with a domed acrylic crystal to add to its vintage […]
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Arc'teryx is taking in used gear in exchange for gift cards for their "Black Friday" sale
Arc’teryx is doing something a little bit different for its Black Friday sale by helping to keep used apparel out of landfills with a new trade-in program. Starting today, the company will be taking used pieces and in return, customers will receive a gift card valued at 30% of the […]
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How Miracle-Ear used conversational AI to reach customers during a pandemic
30-second summary: Companies with large franchises in locations distributed across multiple states, face significantly different obstacles and experiences that other businesses. Nataly Huff, the Director of Digital Marketing for Amplifon, discussed about how they combined Invoca’s AI-driven call platform with Amplifon’s BI systems, to address the needs of customers across […]
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I’ve Used This Dry Shampoo for 6 Years, and I’m Never Going to Use Another One
[ccw-atrib-link]
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Margot Robbie Used a Fake Twitter Account to Get Into Character for Bombshell
[ccw-atrib-link]
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How Greyhound used SurveyMonkey to increase their CX survey response rate by over 400%
30-second summary: Greyhound integrated SurveyMonkey Enterprise with their existing instance of Salesforce in less than a day, enabling them to tie specific customer issues with customer data. Greyhound increased their survey response rate to 94%, up from 18%, by reducing the number of survey questions and following up with customers […]
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Case study: How Omron used Bynder to improve leads by nearly 40%
In this case study, we speak with senior marketers at Omron about how they used Bynder as part of a website redesign to improve overall traffic and UX on their site. Omron is a global industrial automation manufacturer headquartered in Japan. The company has 36,000 employees and works with clients […]
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Case study: How CenturyLink used Qualtrics XM to reduce customer churn
ClickZ recently met with industry-leading communications company CenturyLink to discuss how their focus on improving customer experience (CX) helped reduce customer churn after merging with Level 3 Communications in late 2017, and how they used Qualtrics XM (Experience Mangement Platform) to do that. Headquartered in Monroe, Louisiana, CenturyLink provides connectivity, […]
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Why Alaska Airlines used Wrapify for OOH advertising and attribution
Alaska Airlines chose to work with Wrapify, using both out-of-home (OOH) and digital advertising and attribution, to promote specific flight routes and cities. After a campaign that ran from September to November of last year, the company saw a 20% increase in online conversion rates and more than 41 million […]
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