Today marketers are constantly trying to keep up with the latest changes in the industry and what they mean for their work. The influx of data and new technologies are making it harder to decide on what they most need to improve their efficiency. New research from Domo and Censuswide […]
A new report from CX Network has taken a deep dive into the biggest trends, challenges and investment considerations according to today’s customer experience specialists. Customer experience is increasingly becoming the key focus for international businesses in the omnichannel era. As the report highlights in its introduction: “By 2020 it […]
Every time a customer interacts with a brand, whether it’s making an in-store purchase, clicking on an ad, or putting items into shopping carts, they are leaving vital clues about their needs, interests, and even their dislikes. However, all this data coming from so many different corners can be completely […]
A new report by application network provider MuleSoft has revealed a number of consistent difficulties experienced by global organizations as they undertake digital transformation initiatives. The global study – which boasts more than 600 respondents across the US, UK, Germany, Netherlands, Australia, Singapore, and China – has found integration to […]
“The Situation is so much cooler now that he’s off drugs and lasagna is his vice instead” is an actual thing that I said out loud last week. We all have our guilty pleasures and yes, Jersey Shore is one of mine. MTV recently rebooted the show after six years, […]
Technology has finally advanced to the point where marketers can use real-time data in a way that is both meaningful to customers and profitable for companies. We’ve come a long way from “people who bought this, also bought that.” Consider the experience of a representative customer we’ll call Jane. An […]
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Dee-1 held an audience Q&A at the end of his Chicago tour stop and Lupe Fiasco challenges him to take it up another notch by answering all the questions in a… [ccw-atrib-link]
This panel brought together activists, scholars and planners working on the front lines of the struggle to maintain and strengthen communities affected by ge… [ccw-atrib-link]